169 Outeniqua, Waterkloof park, Pretoria, 0181

By Appointment Only

Monday 9am–5pm
Tuesday 9am–5pm
Wednesday 9am–5pm
Thursday 9am–5pm
Friday 9am–4pm
Saturday 9am–2pm
Sunday Closed

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Aramex Couriers use dimensional weight for calculating the price, which takes into account both weight and volume of the Parcels and distance to the delivery Address
Aramex automatically calculate shipping rates from our website

Make sure your zip code (street postal Code)  is correct and  your suburb. if the shipping does not Calculate the shipping Rate add your suburb in by State / Province and Calculate

 

Which payment methods are accepted in the Online Shop?

We use PayFast (Pty) Ltd.

What is PayFast?

PayFast is a leading online payment processing solution for individuals, NPOs and businesses of all sizes in South Africa. We are dedicated to enabling the easy, secure and instant transfer of funds to online merchants to help them grow, develop and succeed in the digital economy. Just as important are our merchants’ customers, who we in turn offer simple and safe payment options that they trust to make online purchases.

 

How long will delivery take?

2-3 working days.

 Business days‘ are Monday, Tuesday, Wednesday, Thursday and Friday, … Depends it can be as short as 48 hours or as long as 120 hour in the SA anyway. … take 2–3 business days, do not count Saturday and Sunday as processing days and this is on order befor 3:00pm.

How secure is shopping in the Online Shop? Is my data protected?

Your data is protected by an SSL Cerificate.

What exactly happens after ordering?

We will contact you and supply a tracing number via sms or email

Your order will be processed once the payment is received.

For speedy delivery of our Online order email proof of payment

to clear order fast for process for delivery.

Do I receive an invoice for my order?

Yes and you can obtain all history invoices from your Account “My Account” under Orders.

Send us an email